Free Shipping In The US

FAQ's

Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.

General Questions

Why Choose Astarexin?

✅ Proven Quality and Customer Trust: With over 150.000 satisfied customers in the US , Astarexin is a name you can rely on.

✅ Premium Quality Standards and Warranty: Designed to the highest standards, our devices include a 1-year warranty and free exchanges

✅ 60-Day Risk-Free Trial: Try our products for 60 days with confidence. Experience the benefits firsthand, knowing you can return them hassle-free if you're not satisfied.

✅ Fast and Reliable Shipping: US-based customers receive their orders quickly, typically within 3-7 days, so you can start using your device sooner.

✅ Best-in-Class Customer Service: Our dedicated team ensures an exceptional experience, We're here to assist you every step of the way.

Why are your products so affordable relative to competitors?

We believe anyone should have access to the benefits of red and near infrared light therapy. We don't spend exorbitant amounts of money on advertising or celebrity endorsements. Instead, we keep our costs low and pass the savings along to our customers.

Is the product FDA Cleared?

Yes, all of our products are FDA Cleared.

Orders and Return

What Is Your Return Policy?

We offer a full 60 day (2 month) return period, so you can try out your device at no risk.

What is your warranty?

Our red light therapy devices come with a 1 year warranty

If your device stops working or suffers some sort of mechanical failure within the warranty period, just reach out to us with your order number and we'll either replace or repair your device free of charge.

There is no need to claim your warranty or register your device, as this happens automatically upon purchase.

Red Light Therapy FAQ

What is red light therapy and how does it work?

Red light therapy is a form of photobiomodulation that uses low-level red and/or near-infrared light to stimulate cellular processes and thereby increase cellular energy production. The light is delivered by devices such as LED panels, lamps, or handheld probes that emit wavelengths ranging from 600 to 1200 nanometers. 

The light penetrates the skin and reaches the mitochondria, the energy-producing organelles of the cells. There, it activates a protein called cytochrome c oxidase, which increases the production of adenosine triphosphate (ATP), the molecule that fuels cellular activities. Red light therapy also modulates the levels of reactive oxygen species (ROS), which are involved in inflammation, oxidative stress, and cell signaling. By increasing ATP and reducing ROS, red light therapy can improve various aspects of health and wellness, such as wound healing, skin rejuvenation, pain relief, muscle recovery, cognitive function and more.

Is red light therapy effective?

Yes, red light therapy has been proven effective in various applications. By delivering specific wavelengths of light to the skin, red light therapy stimulates cellular activity, promotes collagen production, and enhances natural healing processes. It has demonstrated positive effects on skin health, pain relief, muscle recovery, and overall well-being.

Will red light therapy burn or damage my skin?

No, red light therapy is a safe and non-invasive treatment that does not burn or damage the skin. The low-level light used in red light therapy devices is gentlet, making it a comfortable and risk-free option for skincare and pain relief.

Can l wear clothes or does the light need to be direct to my skin?


While red & near-infrared light therapy is most effective when the light directly contacts the skin, you can wear light, breathable clothing that allows the light to penetrate.

However, for optimal results, it's recommended to expose the targeted area of the skin/body directly to the light.

Didn’t find your answer?

Don't hestitate to contact us